Explore our Service Portfolio
Ongoing IT Support
At Zentra Code, our IT Support service is more than just resolving technical glitches – it's about empowering your team to thrive in a digital environment. We understand technology's critical role in modern business operations, offering a range of specialised services tailored to meet your specific requirements.
Help Desk Support
Our Help Desk Support service is your first defence against technical difficulties. Whether troubleshooting common computer issues, resolving software installation problems, or assisting with connectivity issues, our dedicated team is here to provide prompt and practical solutions. With support available via multiple channels, including phone, email, and automated chat, we ensure your employees can quickly get the help they need to stay productive.
Managed IT Services
Zentra Code's Managed Services offer a comprehensive solution for businesses seeking proactive IT support and maintenance. From monitoring and software updates to security management and data backup, we handle all aspects of your technology infrastructure so you can focus on your core business activities. Our customisable managed services are tailored to meet your needs, ensuring that your systems are always up-to-date, secure, and running smoothly.
Network Support
Network Support is essential for maintaining the reliability and performance of your organisation's network infrastructure. Zentra Code's Network Support service encompasses a range of activities covering installing and configuring network hardware and software, troubleshooting connectivity issues and optimising network functionality. With our methodic approach, we help minimise downtime and ensure that your network infrastructure meets the demands of your business operations.
Secure Document Storage
Our Document Storage service offers a complete solution for managing and safeguarding your organisation’s valuable documents. With a focus on accurate organisational data maintenance and business durability, we ensure your critical information is securely stored and readily accessible whenever needed.
Archive Management
Our Archive Management service systematically organises, maintains, and controls your organisation’s archives throughout their lifecycle. From financial documents and legal records to personnel files and regulatory documents, we ensure that your company archives are accurately managed and easily accessible. With features such as advanced archiving software, retention schedule enforcement, access controls, and audit trails, we help you maintain compliance with legal and regulatory requirements while optimising resource utilisation and enhancing operational efficiency.
Data Backup & Recovery Support
Zentra Code’s approach in data backup and recovery offers peace of mind, knowing that your critical data is protected against unforeseen events such as system failures, cyber-attacks, or natural disasters. We provide continuous data backup and bespoke data recovery solutions. Whether recovering accidentally deleted files or restoring data after a catastrophic event, our services model ensures minimal downtime and maximum data availability. With encrypted cloud storage, comprehensive disaster recovery plans, and 24/7 support, we help safeguard your organisation’s data and ensure business continuity.
